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Support

Support

At Nedap we believe that our business partners are the centre of our success. We continually listen to their feedback and therefore our complete Partner Portal has been redesigned to reflect the needs and expectations of our partners as much as possible.

As a partner, you get access to all our materials, in order to facilitate high-level information for the projects you are working on. Through this portal you will find documentation such as guides and manuals you need to successfully work with our library solutions. Find all the certificates to learn to which ISO, CE, FCC certificates our products comply. In the image bank you can find pictures of our solutions and libraries.

Please feel free to use all these documents so you can fully supply your customers with the information they need. Is there something else you need, but you don't encounter it in the partner portal? Please contact us so we can support you with the right information.

 

Documentation

The documentation section contains the latest guides, manuals and fact sheets for all Nedap hardware and software solutions. These downloads are exclusively available to all our partners with a Partner Portal account.Please log in to the partner portal to access the required information.

Downloads

In the Nedap Data Bank you can find pictures of our library solutions, of several libraries all over the world that are using the Nedap portfolio and images of the Nedap company. Please login to access the data bank. You don't have access to our partner portal yet? Please get in touch with us and we will be happy to help you.

Helpdesk

Connect with us if you have any requests or problems. We are happy to help you and make sure you are up and running in no time. Please file a support request here and we will get back to you as soon as possible. Are you a library that is serviced by one of our partners? Please get in touch with your local supplier directly.


How can we help you?


About us

Nedap Library Solutions is a division within Nedap that focusses entirely on delivering innovative RFID technology for libraries worldwide.

See how we work

Solutions

Find the perfect RFID solution for your library:

  1. Item Identification
  2. Staff Solutions
  3. Patron Solutions
  4. Intelligent Shelving
  5. Material Handling

Let's stay in touch

Are you interested in news, information and tips for librarians? Then let’s stay in touch.

Contact us

Got a question? Let us help you.

Contact Nedap

Contact your local supplier